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POLICIES

Payment and Pricing information

Our hedgehogs start at $250 and the price can be raised for rare markings or colors. 

To reserve a baby, there is a $75 dollar non-refundable deposit required with a completed application. This  deposit will credit towards the price of your hedgehog.

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Transport payments are due when you reserve your hedgehog! This is to avoid any delays in us booking transport for your hedgehog. We will notify about options available. We will only use USDA certified Ground transporters that we trust. 

All balances need to be paid  in full before your hedgehog leaves on transport. 

Full cage setup payments are due when you reserve your hedgehog to guarantee availability. LOCAL PICKUP ONLY

Full cage setups do not come with a heat setup. We are happy to discuss heating options with you and we provide links to purchase heat setups from outside sources at around $50.

The remaining payments on your hedgehog are due at pick up for in-person pick-ups. We require an adult over the age of 18 to sign our adoption contract at the time of pickup. 

We have a contract we both will personally sign in person at pickup or electronically if we are sending your baby with a transport company. You can preview our contract here.

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We can not accept checks or money orders. You can however pay any remaining balances electronically or pay cash in person.

Waiting List 

We do have available spots on our waiting list. In order to be placed on our waiting list we need 2 things. An application on file and a deposit holding your spot. Once these requirements are met, we will contact you to let you know who's available once babies reach 4 weeks of age and are priced and sexed. We will contact you via email or text in the order of their place on the waiting list. Most often the babies that are currently posted have been overlooked by our waiting list making them available to the general public. The waiting list is the best way to get the baby that you are looking for!

Pick-up and Shipping

All baby hedgehogs are weaned and ready to go around 6-8 weeks old. All hedgehogs will come with a small bag of starter food. No baby weighing less than than 175 grams will leave our care.

We are located in Beeville, Texas

​***** Ground Transport Shipping within the United States is available!!*****

(We will not air transport any babies)

PLEASE NOTE: It is known that transport can be stressful for animals. We have no control over what happens during transport. We prefer our adopters to pick up their new pets from us in person. However, if you  still wish to choose this transport option, it is at the buyer's own risk. We only use transport we trust. Please notify us if you have any issues arise with transport.

Transporters Charge between $150 to .85 cents a mile depending on the best available options. We prefer to use KD's Critter Transport. You can check their live updates here: On the Road Updates by KD's Critter Transport  We charge $10 for our ventilated carrier that your baby will arrive in. They're great for any roadtrips in the future.

We do not sell hedgehogs to people currently living in areas where hedgehogs are illegal and we can not transport hedgehogs to those areas of the United States. In ALL cases Buyer/Owner assumes all responsibility for the State or City Laws regarding whether this pet is legal in your area. For purchasing and Possession, If you are unsure about the laws in your area, Please do your research before buying as we do not do any refunds. ​

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Pick-up day and time will be arranged once your deposit is placed and we review your questionnaire. Our available dates are a rough estimate and not guaranteed for babies.

You will need to provide your own carrier for car travel. I can bring you a small carrier at pickup they are $10 please let us know if you will be needing one. 

We ask that babies be picked up within 7 days of the ready date. If you cannot pick up your hedgehog within 7 days. please let us know as soon as you are aware of the change. 

Health Guarantee and Warranty

Your hedgehog is guaranteed to be in good health, free of disease, and parasites at the time of purchase to the best of our knowledge. In the event your baby is discovered to have an illness, we will do everything in our power to remedy the issue as outlined in your signed adoption contract.

Because baby hedgehogs go through many changes during their early life, we can not guarantee color and temperament.​

We will occasionally have surrendered or retired hedgehogs up for adoption. Older Hedgehogs and surrendered hedgehogs do not come with health guarantees.

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We have a Wobbly Hedgehog Syndrome lifetime warranty for babies born at Coastal Quills. Our WHS warranty is a guarantee that we will replace your hedgehog if your hedgehog does develop this disease. We understand we could never replace a family member, but we will try to ease your loss with a new baby to love (free of charge and when you are ready) Please note Wobbly Hedgehog Syndrome cannot be confirmed (only suspected) while the hedgehog is alive it requires a confirmed animal autopsy by a licensed professional. Photos of the deceased hedgehog are requested, along with full colors and markings in the necropsy report.

If your hedgehog dies of any other genetic problem within 6 months of purchase, we will replace your hedgehog at equal value (with a necropsy performed to provide proof of no neglect). Photos of the deceased hedgehog are requested, along with full colors and markings in the necropsy report.

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This guarantee does NOT apply to accidental death or injury; any treatable or communicable diseases; illness or injury due to improper care or diet; or anything caused by negligence or abuse. This guarantee also does not apply to any faults or defects that were disclosed at the time of purchase. Coastal Quills is not responsible for any veterinary costs.

After picking up your hedgehog, you have a 7-day period to take your hedgehog to a veterinarian. If the vet confirms an illness or parasites during the 7 day time period we will cover the cost of the generic medication used to treat as outlined in our contracts. If the vet confirms that your hedgehog is ill and the illness is clearly from Coastal Quills, we will pay the cost of generic medication to treat the illness. 

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Please don't hesitate to return a hedgehog to us if you can not provide care for it during any stage of its life. You are required to reach out prior to re-homing your baby adopted from us. We would prefer you to do so in order for us to transfer our lifetime WHS guarantee and lifelong support to the new owner. Due to the expenses associated with housing, treating, and re-homing any hedgehog surrendered we do not do "buybacks". Please know we will take them no questions asked and will travel to go get a hog in need or refer you to a local rescue that we know will help you!

We would never intentionally sell a sick hedgehog. If you find something, please contact us. In the event of an emergency please take your pet to the nearest emergency veterinarian!

* If your hedgehog starts to wobble or lose the use of a leg that does not mean it is WHS. WHS does NOT happen overnight or "suddenly". It progresses over many months. Consult a licensed veterinarian immediately if you notice anything concerning. Signs of wobbliness are usually signs of your hedgehog getting a cold or a possible ear infection. Sudden loss of movement of limbs can be from a stroke. Brain tumors can also cause symptoms similar to WHS.

Return Policy

NO refunds will be given NO exceptions.

We will not replace a hedgehog at any time if something happens to it due to negligence, injury, or improper diet.

We will ALWAYS take back one of our babies no matter what, at no cost to surrender. 

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We reserve the right to refuse sale to any individual or entity. 

Our policies are subject to change at any time without notice. 

Our Policies have been updated as of 3/9/22