POLICIES
Payment Information
To reserve a baby hedgehog, a non-refundable deposit of $75 is required along with a completed approved application and short phone call for screening. This deposit will be deducted from the total cost of your pet.
For rat reservations, full payment is necessary based on the number of babies you wish to reserve.
Rat adoptions cost $30, with an additional $20 for each extra baby.
Transport payments should be settled when reserving your pet to prevent any delays in arranging transportation.
Remaining payments for your hedgehog are due upon pick up for in-person pickups, with an adult over 18 required to sign the adoption contract at that time.
Both parties will personally sign the adoption contract during in-person pickup or electronically if the baby is transported by a third-party company.
You can preview the contract for local pickups and private transports on our website.
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Payment methods accepted include:
Cash App at https://cash.app/$coastalquillstx
Venmo at https://venmo.com/u/coastalquillstexas.
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Physical Goods/ Supplies:
Payment for a full cage setup is required when reserving your hedgehog, ensuring availability at least 14 days before the expected readiness date. Cage setups are only available for local pickup or direct transport within 150 miles and do not include a heat setup. Heating options can be discussed, and links to purchase heat setups from external sources are accessible via the quick links button on the site.
Food and supply orders must be fully paid to reserve items such as snuggle sacks, tunnels, liners, scarves, and other handmade small animal supplies available on our eBay and Etsy stores. Custom orders cannot be initiated or reserved without payment. Free shipping is offered for US orders over $35.
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Waiting List
Every month we open spots on our waiting list. An application on file and a deposit holding your spot are required to be posted on our waiting list. Once these requirements are met, we will contact you to let you know who's available once babies reach 4 weeks of age and are priced and sexed. We will contact you via email or text in order of placement on the waiting list and provide photos and prices on our available babies. The waiting list is the best way to get the baby that you are looking for! Babies posted on the available page have been overlooked by our waiting list, making them available to the general public. We allow 48 hours before we must move to the next adopter on the list, we are always happy to answer questions and send pictures and videos to help you make this decision.
Please note, while payments are accepted from our families on the waiting list, they are not expected. If you have decided to go with our waiting list option in order to make payments and offset the expense, you will be in charge of your payment schedule planning. If you are within 7 days of your selected baby's anticipated ready date and cannot pay off your balance at pickup, please let us know as soon as possible. We can forward your payments to a future baby.
If you are on our waiting list and decide to wait another month to select a baby hedgehog, let us know by simply replying “Skip”. If we do not hear back after 2 attempts to contact, you will need to reach out to us to be added back on. We want our families to be 100% happy with the baby they picked. If you have any special requests let us know so that we can match you with the perfect baby, this is the point of our waiting list after all.
We reserve the exclusive right to select babies for our breeding program in order to maintain high standards and improve the species.Waiting list deposits and application approvals expire after 12 months.
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Pricing Information
Our hedgehogs start at $250, and the price can be raised for rare markings or colors. Generally, males, albinos, and hedgehogs over 1 year old will always be priced lower.
Adults over a year old $200 - $300
Albino (Solid White with Red Eyes) $250 - $300
Pinto (Spotted Quills) $300 - $475
Standard or Brown Classic Mask / Badger Striped (Classic mask or has 2 striped forehead) $325 - $400
High Snowflake / Platinum (skin has a base color but Quills are predominately White) $375 - $550
Quad Badger (Face has 4 stripes resembling white “eyebrows”) $375 - $475
Full Mask (Face has color up to forehead extending into the quills) $375- $475
Occasionally, we may have reduced fees for pets.
Rat Adoptions are $30 and $20 per additional adoption We encourage multiples and trios are the best!
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We offer a 15% discount for military and first responders this discount is taken from total adoption fee and can not be applied to deposit, transport, or physical goods.
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Transport
Ground Transport Shipping Available in the United States
Location: Karnes City, Texas
For individuals unable to retrieve their pets within city limits, we provide ground transportation services. Transport payments are expected upon reservation to avert any delays.
Transportation can be distressing for animals; hence, it is recommended that adopters personally collect their pets whenever feasible. Should you opt for transportation, please acknowledge that it is undertaken at your own risk.
Flat-rate national transport: $200 (for considerable distances)
Personal transport (less than 150 miles): $0.85 per mile, with a starting fee of $25
We partner with reputable USDA-certified and insured transport companies for deliveries. Transport pick-up may require up to 45 days from the readiness date, though typically sooner (within 15 to 30 days). We do not provide refunds for transport delays; however, we guarantee the safest and most expeditious routes. Regular updates are furnished for transport companies. A ventilated carrier is included for transportation purposes.
Full payment must be settled before transport commences. Our trusted transport partners include: KD’s Critter Transport, Scott Transport, J&T Exotic Gliders and Transportation, WR Critter Transport.
We do not sell hedgehogs to individuals residing in regions where hedgehogs are prohibited, and we are unable to deliver hedgehogs to those locations within the United States. In every situation, the Buyer/Owner accepts full responsibility for complying with State or City Laws concerning the legality of owning this pet in your location. Any applications from residents in areas where hedgehogs are illegal will be declined.
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Pick-up
All baby hedgehogs are ready for adoption between 6-8 weeks old and come with a starter food bag. Hedgehogs under 6 weeks old or weighing less than 175 grams at 6-7 weeks won't be available.
Baby rats are ready to leave our care at 6 weeks old in most cases as long as they are not showing any signs of illness, injury, or behavior issues.
Upon placing a deposit and completing a questionnaire, we'll arrange a pick-up day and time. Available dates are approximate and not guaranteed for any pets.
Remember to bring your own carrier for car travel, or purchase one from us at $10 for hedgehogs and $20 for Rat carriers. Notify us within 24 hours if you need a carrier.
Babies should be picked up within 7 days of the readiness date, or inform us if there will be a delay.
Transportation services within 150 miles of Karnes City are available with 24 hours' notice, starting at $25 plus 85 cents per mile.
There's a 7-day grace period for picking up your reserved pet. Optional boarding is available at $5 per day. Balances must be settled by the 7th day after the readiness date, including boarding costs. Failure to pay may result in forfeiting your deposit and removing the hold on your reservation.
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Anticipated Ready Dates
Available pets must show consistent weight gain while weaning and no signs of illness. If anything changes you will be notified and either offered the option to select a different baby who's ready or given an updated ready date if you wish to wait until we are more confident about your baby's growth and health.
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Health Guarantee and Warranty
Your pet will be healthy, disease-free, and parasite-free at the time of purchase to the best of our knowledge. If your pet is found to be ill, we will take all necessary steps to address the problem as specified in the adoption contract.
Because of the developmental changes that all animals experience, we cannot guarantee specific colors and temperaments. All rats undergo temperament testing before being placed in homes. Any animal with teeth can bite and we are not liable for damages that may happen once an animal leaves our care. We're happy to exchange problematic pets for the safety of our adoptive families.
Occasionally, we may have older or surrendered hedgehogs available for adoption; however, these do not come with health guarantees.
We offer a lifetime warranty for Wobbly Hedgehog Syndrome (WHS) for all hedgehogs born at Coastal Quills. If your hedgehog develops WHS, we will provide a replacement. Please note that WHS can only be confirmed posthumously through a licensed professional's animal autopsy report.
If your pet passes away within six months of purchase due to a genetic issue other than WHS, we will replace it with an equal-value hedgehog upon submission of a necropsy report.
This guarantee excludes accidental death or injury, treatable diseases, neglect, abuse, disclosed faults, or veterinary expenses.
Within 7 days of receiving your pet, a veterinary examination is recommended. If any illness or parasites are confirmed during this period and are traced back to Coastal Quills, we will cover the associated medication cost for treatment.
Note that symptoms like wobbliness or limb weakness do not necessarily indicate WHS, which develops gradually. Contact a veterinarian promptly if you observe concerning signs, as they could indicate other health issues.
***Note*** Water bowls can contribute to illnesses. Bowls can be spilled and easily contaminated with urine and feces. Commercial hedgehog food is not an adequate source of nutrition. Malnutrition from commercial hedgehog food can stunt growth, cause weakened immune system, and cause foul smelling stools. Feeding commercial hedgehog food or using a bowl to give water is not advised and voids our health guarantees. We find that poor oral health in hedgehogs is not directly linked to the use of water bottles.
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Preview Contracts:
Hedgehog Adoption Contract
Transport contract (Applies to any pets leaving on Public transport)
Older Hedgehog Adoptions/ Owner Surrender (Applies to any hedgehog over 1 year old or with unknown lineage)
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​Surrender / Rehoming
Please don't hesitate to return a hedgehog to us if you cannot provide care for it during any stage of its life. You are required to reach out prior to re-homing any hedgehog adopted from Coastal Quills in order for us to transfer our lifetime WHS guarantee and lifelong support to the new owner. You will be asked to send proof of a recent vet record (14 days or less) as proof the hedgehog you are rehoming is in good health. We do not want any hedgehogs rehomed due to the fact the original owner cannot afford medical treatment. We are comfortable taking on these unexpected medical expenses with any surrenders.
If you decide to surrender a hedgehog to us, we do not do "buybacks", due to the expenses associated with housing, treating, and re-homing any hedgehog surrendered. Please know we will take any hedgehog in no questions asked and will travel to go get a hog in need. If you’re far, we will refer you to a local hedgehog rescue that we know will help you!
We reserve the right to rehome any pet surrendered to Coastal Quills after quarantine.
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Original Content and Social Media
From time to time we may privately share baby pictures or original content without watermarks to verify ownership of photos. We ask that these photos are not shared online unless we approve the content (this excludes sharing privately with family and friends via email or text at your discretion). Oftentimes we will take pictures in our home so please respect the privacy and safety of our family members. If you have any awesome photos that we took and sent you we can edit to approve for sharing. We work hard to get perfect pictures and this is to prevent original content from being stolen by scammers! Additionally, we ask that no one attempt to edit our original content to remove our watermarks. Our owners are encouraged to post their own photos on any and all social media and blogs and welcome to tag us on any photos they took and want us to share. Due to a recent increase of hedgehog owner's photos being stolen on Facebook by scammers, we recommend protecting others by adding watermarks an example of this would be photo taken by.... or @instagramusername which usually deters fake pages from trying to use the content to lure unsuspecting victims into believing they can sell them the hedgehog in the photo.
Return Policy
NO refunds will be given, NO exceptions.
We will not replace a pet if anything happens to it due to negligence, injury, or improper diet.
​ALL SALES ARE FINAL.
If you have any questions about your pet contact us and we will answer.
We will ALWAYS take back one of our babies no matter what, at no cost to surrender.
We reserve the right to refuse sale to any individual or entity.
Our policies are subject to change at any time without notice.
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